Your name
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First Name
Last Name
Clients name
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First Name
Last Name
Email
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Phone
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(###)
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Have you recently updated any of your contact details? If so, please list the new details.
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Are you happy with the amount of hours per week you are currently recieving support?
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Yes - the hours we currently utilise work perfectly.
No - I would prefer more hours of support provided.
We are moving away from fortnightly bookings, as it is difficult to find shifts for the staff member on their 'off week'.
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If you have fortnightly bookings, would you consider changing to weekly?
Yes
No
Not applicable
Are you happy with the workers currently working for your family?
Yes, we are happy with our worker/s.
No, we would like to change workers.
We are happy with some, but would like to change others.
Do you have any feedback around our admin team and processes?
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Is there anything else you'd like to add?
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We would like to take this opportunity to let all of our families know about ALL of the amazing services that we offer, and all of the resources that we can provide to our clients.
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Please check each box to acknowledge that you now know about each point.
Hive has an amazing house in the centre of Bendigo. During the week, this is used as an office for our admin and management team. On evenings and weekends, it is used as accommodation for some of our families, usually in the form of respite. The house can sleep up to 5 people, and is set up like a normal house, with a fully functioning bathroom, kitchen, laundry and enclosed backyard. A lot of our families are able to utilise these services through their NDIS plan.
The facilities in the Hive house can be used for life skills. We have clients who come in with their OT and use our kitchen to learn about food preparation, cooking and following a recipe. We have other clients who come in and use our bathroom to practice self care and hygiene routines.
Our most requested form of support is transport. We collect children from school, take them to their appointments, and drop them back at school or home. We can help get them to school (and practicing morning routine) or take them home from school (and set up a good after school routine).
We are always growing our list of supports provided. If there is ever anything you think we could help with, but you aren't sure, please ask us!